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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎03-20-2013
My Device: Curve 8520
My Carrier: Mtn

Blackberry ID

My email address that was linked to my Blackberry ID has been closed.  Now I can't access the Blackberry World as I have forgotten my password and have gone through the 10 attempts I am allowed.  I also cannot click on forgot password as the email is sent to the email address that was closed.....Please help - how can I delete the Blackberry ID linked to my smartphone and add a new one? 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry ID

Hello Miecke


Welcome to BlackBerry Support Forums



If the email that you used for your BlackBerry ID is invalid then you have very limited options , So first do a backup of your device for help refer to this article :How To Backup Your BlackBerry .


Once you have your backup , follow this knowledge base to use a new BlackBerry ID in your device :

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone


Try it and let us know if you feel any trouble.




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