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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-16-2014
My Device: Blackberry Curve 8520
My Carrier: TIM

Blackberry ID

Hi, I accidentally deleted my BlackBerry ID ... I went to put it back, but despite once the phone asks me username and password to access it, the operating system does not recognize me and I do not have access to all the dedicated services . Does anyone know how to solve my problem?! Thank you.

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Guru II
Posts: 21,533
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Blackberry ID

You will need to wipe the device. Be sure and make a backup first:

http://www.blackberry.com/btsc/KB26694

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