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Reply
New Member
Posts: 2
Registered: ‎11-10-2011
My Device: Blackberry Torch 9810
My Carrier: Rogers

Blackberry ID

Since I registered my blackberry a week ago I have not been able to log into my blackberry ID. I just keep getting the error message "unable to log into your blackberry ID account" when I try to sign in. I have tried everything. Is there anything I can do to fix this as I am not able to set up my emails or download any apps without it. Please help. Thanks

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Blackberry ID

Here's what RIM has to say about it:

 

www.blackberry.com/btsc/KB28212

 

 

Let us know if that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Member
Posts: 2
Registered: ‎11-10-2011
My Device: Blackberry Torch 9810
My Carrier: Rogers

Re: Blackberry ID

I tried everything they suugested but it still does not work and now my bbm is not responding either. I cannot send or recieve msgs.

New Member
Posts: 2
Registered: ‎11-12-2011
My Device: torch 9810
My Carrier: vodaphone

Re: Blackberry ID

 
Contributor
Posts: 36
Registered: ‎10-16-2011
My Device: Torch 9860
My Carrier: Vodafone

Re: Blackberry ID

I had the same issue and was advised to run a security wipe on the handset. Back everything up via BlackBerry Desktop Manager first.

 

It worked for me.