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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎07-29-2013
My Device: bold 5
My Carrier: reliance

Blackberry ID

I have BB bold 9790. When I try to input BB ID it says "unable to update BlackBerry ID account information while offline".

Posts: 17
Registered: ‎08-22-2013
My Device: Z10
My Carrier: Telus

Re: Blackberry ID

Hello hemant_upd,


Thank you for contacting us.


Do you currently have a BlackBerry data plan with your wireless provider?


Please verify with your Service provider that your data plan is active and provision properly on your account.


This will allow you to add the BlackBerry ID on your BlackBerry Bold 9790 Smartphone.


Thank you




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