12-13-2012 09:57 AM
Hi - I have not been receiving my emails to my BB for 2 days now. I have just been told that this is because a Blackberry IP address ( 18.104.22.168 ) is blocked with BackScatter. How long until this is fixed? 2 days is far too long for a simple issue such as this. If nothing else, move me to another IP address.
I have been a loyal Blackberry user for years and have always defended RIM. This is quickly coming to an end with issues such as this and the lack of support from Blackberry.
12-13-2012 01:23 PM
Hi and Welcome to the Community!
Please carefully review this thread along with all linked documents:
Prior resolutions have required 2-pronged support, but let's see first if the information in that thread helps your situation at all.
Good luck and let us know!