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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-08-2011
My Device: torch 9860
My Carrier: 0987890

Blackberry Id Sign in

Goodday ,


I brough a black berry torch 9860 model from Kuwait and used my Kuwait sim card on it, it worked very good didnt even asked me to use my blackberry id sign in, am in Lebanon now and whenever am inserting the lebnaese sim card am getting the message ( you are using a new sim card, sign in and get more from your blackberry services), am inserting my blackberry id which i created online and password but giving me that ( username and password provided do not correspond to a valid blackberry id), i cant even open the application, i didnt assing the internet service even to the phone, could you help me please.


Thank you

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry Id Sign in

Try the below KB articles -


KB26361  How to reset a BlackBerry ID password

KB28685  How to reset the BlackBerry ID password using the password recovery question

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