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Posts: 3
Registered: ‎12-01-2008
My Device: Not Specified

Blackberry Internet service server not available

I am asking this question here because there is no appropriate place to post it!!! Why is the Blackberry Internet Service server for Optus customers unavailable. Even the links n the Australian Balckberry website (www.au.blackberry.com) to the site for Optus, Telstra and their Australian customers lead nowhere. This is the site used to set u email accounts over the Internet (rather than typing all the info into the handset - way too hard) and all to resend service books when the handset doesn't seem to be working. These sites have been unavailable for weeks but I've been unable to find any way to either ask Blackberry about it or give feedback. When I've sent an email using the feedback link on the Balckberry website I just get one of those STUPID and ANNOYING emails back from Blackberry telling me to pay money to get technical support just so i can tell them THEIR service is not working!
Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Internet service server not available

Yea, I've tried the several AU and Optus link I know of... all dead.

Weird... but try again later, I know routinely this is the period of the week that RIM often schedules maintenance windows on BIS and websites.



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New Contributor
Posts: 3
Registered: ‎12-01-2008
My Device: Not Specified

Re: Blackberry Internet service server not available

Thanks for the reply. I've been trying for weeks and it's always been down.
Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Internet service server not available

Now that is strange.

 

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code