06-15-2009 08:41 PM
I have a similar problem. When I downloaded the most recent update for the Storm (BBerry 4.7), the Roxio Media Manager didn't fully install. It keeps trying to install but I get Error Message 1327: Invalid Drive E:/. I have tried to uninstall the update so that I can reinstall without Roxio but it won't let me do that either as "installation is in progress." It won't install and it won't uninstall. Help. Thanks.
Hmmm...invalid drive...might that be one of the drive letters your BB get's assigned? Try this (do not attach your BB unless and until one of the procedures specifically tells you to):
Reboot the PC -- hard...shut down to a full power off. Wait a minute. Then power back up.
Do the clean uninstall:
Download the version you need (no Roxio):
Do a clean install:
Hopefully that'll get you going again.
06-17-2009 07:45 AM
06-17-2009 11:52 AM
06-18-2009 08:01 AM
06-18-2009 12:40 PM
Oh sorry...I didn't notice that you'd hijacked the thread (don't worry -- that's just the term used for taking over someone else's thread with one's own issues). In which case, you are correct that you can't close it...only the OP can do that.