09-23-2008 08:58 AM
10-08-2008 02:58 PM - edited 10-08-2008 03:03 PM
I had the same problems with BB Media Sync. After days trying different alternatives, I found that the best way to get the connection working (not always!!!) is as follows:
1.- Do NOT start Desktop Manager
2.- Start manually "BB Media Synch" (NOT from inside Desktop Manager
3.- Configure you BB in Options --> Memory as follows:
Media Card Support: On
Encryption Mode: None
Mass Storage Mode Support: On
Auto Enable..... : Prompt (THIS IS THE KEY TO HAVE IT WORKING)
4.- At this point, plug your BB to your PC via USB
5.- Do NOT answer the BB prompt asking what to do about mass storage support
6.- Magically, Media Sync recognizes the BB and WORKS!!!
(be aware that if you plug and unplug the USB cable, the BB will take a lot of time (depending on the GB of media in your BB) to re-index the full media on your BB....so you should not plug it into USB while your media player shows "Scanning...." at the bottom.
Hope this helps
11-23-2008 12:23 AM
11-23-2008 12:35 AM
12-04-2008 04:58 PM - edited 12-04-2008 04:59 PM
I had the same problem with my 8830 (VZW). Media Sync recognized I had the BB connected, asked for p/w and kept telling me it couldn't connect. I check all the SD card setting on the device and they were correct. Then I noticed the BB was not showing up on "my computer" as a drive.
Turns out that if I logged into my computer with the BB already connected, it was assigned drive "F," would show and could be sync'd with Media Sync. If, however, I connected the device after I logged in -- then one of my network drives took "F" and (for some reason) WinXp would not assign a drive letter to the BB card. So, in this case, the card didn't show up and Media Sync could not connect.
I permanently assigned a new drive letter (in my case *T*) to the BB. Right click "My Computer" go to "Manage." In the next screen go under "Storage" and click on "Disk Management." Here you can assign a drive letter to the BB -- pick something unlikely to be used by anything else (hence, I chose *T*).
Now it doesn't matter whether the BB is connected before or after logging in, and Media Sync works as advertised.
12-16-2008 09:08 AM
Has the issue with UNC paths been resolved yet?
My iTunes file is stored on my User Folder on our server (\\Pxxx\Users\xxxxxx\Music\iTunes\iTunes Music) which is synched to my laptop and available offline etc.
Media Sync displays all of my playlists but they're all greyed out and can't be selected.
Any suggestions would be much appreciated...
02-16-2009 03:06 PM
Hi, I have the same issues but w/ MBP OS X 10.5.6. I managed to get Media Sync first time and could sync but then I changed to Pocketmac latest version, installed everything incl new USB driver and could sync files I wanted.
Now, after having uninstalled Pocketmac, I can't use anymore Media sync. It repeats asking for device password...
Any suggestion? Tried to uninstall USB driver update but can't find where it's being installed.
02-16-2009 03:21 PM
I have gotten BB Media Sync to work. However, the problem I am having is that each time I restart my BB Curve, it has to re-index all my songs. And, this indexing also is taking place as it re-indexes all my contacts. Therefore it can take a half hour or more to index everything. I ended up taking a lot of my music off my BB, so it would index faster, but this is still a "royal pain".
Is there a way to keep all the contacts, and music indexed all the time on a BB using the BB Media Sync?
Thanks for any help you can give on this matter.
05-10-2009 09:19 AM