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BlackBerry® OS Smartphones

Posts: 23
Registered: ‎10-07-2012
My Device: Bold 9780
My Carrier: MTN

Blackberry Messanger unable to update

I am unable to download Messenger 7 as 1. my shortcut to Appworld has disappeared and 2. when I attempt to download via the browser I receive an error message that my operating system is not supported. I have tried all the normal deletes, reloads and reboots, tried to have my OS updated to OS7 to no avail and eventually reloaded the carrier operator software. The same problems still persist no appworld, although it listed is in applications management and either a bad request reply to the browser page or operating system not supported. I have also attempted to download both via my PC to no avail.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry Messanger unable to update

Hi kenm47,

Remove the application and install BBM 6.0 for time being. You can get it from this link: http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

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