11-28-2012 02:22 PM
Someone please help....
My BBM on my Curve 9320 worked perfectly well for 3 months....now it doesn't.
I cannot send or receive messages, my contacts have lost their pictures and I do not receive any recent updates.
I have deleted it and reinstalled it 4 times....no help!!! xx
11-28-2012 05:33 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.