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New Contributor
Posts: 7
Registered: ‎10-22-2012
My Device: 9800 torch
My Carrier: O2-UK

Blackberry Messenger Issue

I have a contact on bbm who's pms do not update on my phone even when I reboot my phone

 

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

What is a "pms"?

 

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New Contributor
Posts: 7
Registered: ‎10-22-2012
My Device: 9800 torch
My Carrier: O2-UK

Re: Blackberry Messenger Issue

Personal messages
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

Sorry, I still don't understand, do you mean a BBM chat just between the two of you?

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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 7
Registered: ‎10-22-2012
My Device: 9800 torch
My Carrier: O2-UK

Re: Blackberry Messenger Issue

Basically I can't see the personal message of a contact it stays the same and never changes even though I'm told numerous time it has been change by my friend this only happens with one person
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

I have no idea what you consider a personal message. Do you mean you're chatting with this person and don't see their replies?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎10-22-2012
My Device: 9800 torch
My Carrier: O2-UK

Re: Blackberry Messenger Issue

The personal message is what comes up in your updates
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

oK, gotcha. So we're all on the same terminology, that's called "Status Update".

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎10-22-2012
My Device: 9800 torch
My Carrier: O2-UK

Re: Blackberry Messenger Issue

Sorry, I'm new to this yes I mean that
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

Your device does not control the appearance of other users' Status Updates. Those updates are synced through the BlackBerry network. They normally are timely, but I have seen them slow down for a few days or more.

 

Rebooting your device and all won't do anything. Just be patient.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code