Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

OK, let's do.

 

Could you please clarify and clearly explain what's happening on your end? You said:


aaronw1477 wrote:
 none of my chat work the application has a error with loading after reboot I've tryed reinstalling the app but it won't load I have a bb curve 3g 9300 and I reinstalled the software as well

At this point, is BBM installed? Can you please tell me what version of BBMessenger is installed?

If you open BBMessenger (can you?), what happens.. you see no prior chats?

If you get an error creating a chat with a friend, what is the error you see?

 

If you want to do so, you can add me to your BBM list and test a chat with me. I will send you a private message in this forum with my PIN # to add me.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger Issue

Aaron, so what's the latest on this? I've sent you a PIN message, no reply, but I show it delivered to your device.

 

We need to figure out why you can't use BBMessenger.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code