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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-25-2013
My Device: Curve 9360
My Carrier: Orange

Blackberry Messenger display picture not changing

Hi guys, I need some help I have a Curve 9360 and BBM display pictures won't change its been a week now and it's simply annoying, i see everyone else pictures being changed and mine wont and all my software is up to date! can anyone please help me... Thanx in advance

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry Messenger display picture not changing

Hello darsylle24,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding BBM Avatars.


Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6


If this fails to resolve the issue you may want to contact your wireless service provider to verify your coverage and data plan.


Let us know if you have any other questions.



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Posts: 1
Registered: ‎05-01-2013
My Device: 8900 bold
My Carrier: knwzulu natal

Re: Blackberry Messenger display picture not changing

Hi , I have a blackberry 8900 bold and my display picture will not update , its like this for 1 month nw and its it is quit irritating , please help me resolve the matter , thanks a million