02-25-2013 10:57 PM
Hi guys, I need some help I have a Curve 9360 and BBM display pictures won't change its been a week now and it's simply annoying, i see everyone else pictures being changed and mine wont and all my software is up to date! can anyone please help me... Thanx in advance
03-04-2013 11:57 AM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding BBM Avatars.
Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6
If this fails to resolve the issue you may want to contact your wireless service provider to verify your coverage and data plan.
Let us know if you have any other questions.
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Click "Accept as a Solution" for posts that have solved your issue(s)!
05-09-2013 02:05 PM