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Visitor
Posts: 1
Registered: ‎11-18-2012
My Device: Curve 9360
My Carrier: 441730302077

Blackberry Messenger only works at certain times of day.

[ Edited ]

a few days ago my phone crashed, leaving my blackberry messanger not working, a few hours later it started up and everything was fine, however the next day my bbm only worked early in the morning and then started up again around 4, and its did it again this morning, i have restarted it many times, i have deleted it then reinstalled it, its just very annoying it doesnt work, and im not really sure what to do with  it

any help would be much appreciated

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Messenger only works at certain times of day.

Ella, that's got to be some intermittent connect with your mobile provider.

The next time your BBMessenger is NOT working, check On your Manage Connections screen, click on the Services Status. What is the status of the BlackBerry Internet Service at that time?

 

ALSO:  You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.



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