11-18-2012 04:40 AM - edited 11-18-2012 04:56 AM
a few days ago my phone crashed, leaving my blackberry messanger not working, a few hours later it started up and everything was fine, however the next day my bbm only worked early in the morning and then started up again around 4, and its did it again this morning, i have restarted it many times, i have deleted it then reinstalled it, its just very annoying it doesnt work, and im not really sure what to do with it
any help would be much appreciated
11-18-2012 08:32 AM
Ella, that's got to be some intermittent connect with your mobile provider.
The next time your BBMessenger is NOT working, check On your Manage Connections screen, click on the Services Status. What is the status of the BlackBerry Internet Service at that time?
ALSO: You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code