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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-11-2012
My Device: Torch 9800
My Carrier: Telus Mobility

Blackberry Messenger won't update my friends display picture

My blackberry messenger will not update any of my friends display picstures. The only way I can get it to update is if I pull the battery. When the phone turns back on it updates my contacts, but then won't update any display pictures once again. Is anyone having this issue or know how to fix it?? Please help!!!!

Posts: 66
Registered: ‎01-11-2012
My Device: Torch
My Carrier: O2

Re: Blackberry Messenger won't update my friends display picture

It could be traffic with your wireless. if you have allot running through or your allowance isnt high enough there isnt enough space to squeeze a pic through try cleaning your bb of any **bleep** apps that constantly requires the internet. i.e. facebook, twitter, youtube, any other ims that you dont use. and run it that way if still not contact your carrier because it could possibly be a hardware failure