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New Member
Posts: 1
Registered: ‎04-09-2013
My Device: Blackberry Music Gateway
My Carrier: Verizon Iphone5

Blackberry Music Gateway

I am trying to figure out why my Music Gateway Volume is so low.  Is this normal for this product or is mine not working correctly.  I am using a Verizon Iphone5 with my music gateway.  When driving in my jeep wrangler with my iphone plugged in directlyt o the aux a good listening volume is 14 to 20 now when using the gateway the volume has to be cracked up to 26 to 34 its a huge drop in volume.  What can I do to fix this problem.  

New Member
Posts: 1
Registered: ‎09-20-2013
My Device: None
My Carrier: VZW

Re: Blackberry Music Gateway

Were you able to figure anything out? I just purchased one and think it works great aside from needing to turn my stereo up all the way. I have a iPhone 4S on VZW. I wonder if perhaps this is an iPhone related thing and not the BB Music Gateway? Maybe there is a seperate volume control for bluetooth output? I don't have this issue when my phone is paired with other devices, but I don't want to jump to any conclusions...

Smiley Happy

Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Music Gateway

aux input on my truck no matter what i connect is a bit lower in volume


does it play similar when using a audio cable?


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New Member
Posts: 3
Registered: ‎10-16-2013
My Device: N/A
My Carrier: Verizon

Re: Blackberry Music Gateway

I think the diminished volume is due to Bluetooth compression. There is a Belkin Bluetooth receiver, and I understand that has a similar issue. Lower volume.  I have had the Blackberry Music Gateway for about 6 months and the volume issue has always been there.