12-27-2013 10:18 AM
I can't bring my blackberry 9100 Pearl, back to live again.
Battery was down, so I try to chrage it, but nothing seems to happen.
checked the chrager, seems to be ok.
Removed the battery, and sim card, and memory card, rebooted agin, srill no reaction.
Any suggestions please?
12-27-2013 04:47 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!