02-05-2010 09:30 AM
I just got my blackberry pearl 8120 last night, and it's already giving me trouble.
It randomly restarts every time I am talking. It also happens randomly, like when I am going through my text messages, or just going around the menu.
I need help! why does this happen and how can I prevent it from happening?
I appreciate your help!
02-05-2010 10:02 AM
AndreaD, Greetings, and welcome to the BlackBerry.com Support Forums.
It is always helpful to receive help, to state your device Operating System version, found on your BlackBerry at Options > About, third line down, looks like "v4.x.x.xxx"
Where did you buy your device, an authorized retail carrier?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code