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New Member
Posts: 2
Registered: ‎08-29-2008
My Device: Not Specified

Blackberry PocketMac 4.1.25 / Entourage 2008 - Sync hangs at "Synchornizing Calendar"

Hello

 

I have seen similar issues reported by other users but no real solution. I have tried uninstalling, syncclean etc. I just bought a macbook pro and would hate to have to run windows on another laptop or on the mbp just for blackberry sync issues. I have just about gotten over not having to use outlook and have settled for entourage although it is missing some outlook 2007 features. However the bb sync issues are a show stopper.

 

Please help as i know this is a common issue and someone out there must have figured it out.

 

Pocketmac gurus...if you are reading...please reply !

 

Many Thanks

 

 

Regular Contributor
Posts: 79
Registered: ‎05-02-2008
My Device: 8300

Re: Blackberry PocketMac 4.1.25 / Entourage 2008 - Sync hangs at "Synchornizing Calendar"

Hi,

 

I'm not personally familiar with such an issue, but I'm sure our support team would be happy to help.

 

May I suggest you contact us directly at the URL below so that they can assist you with this, please?

 

Thank you! 

---------------
Have a great day!
Anne M.
PocketMac Team
Direct support available for PocketMac for BlackBerry FREE at http://tinyurl.com/RIMsupport
Regular Contributor
Posts: 74
Registered: ‎11-01-2008
My Device: Not Specified

Re: Blackberry PocketMac 4.1.25 / Entourage 2008 - Sync hangs at "Synchornizing Calendar"

I'm personally having a nightmare trying to find a solution with my Macbook Pro, Blackberry Bold< entourage 2008 and my new Blackberry Bold.

 

Taken me about 4 days to get the calender to sync, but even though it syncs 50% of the time, it takes absolutely ages each time, and I mean ageas, sometimes 30 mins, sometimes it actually just doesn't sync and I have to disconnect!

 

Tasks, and contacts are not syncing at all.

 

not a happy bunny.    

Regular Contributor
Posts: 79
Registered: ‎05-02-2008
My Device: 8300

Re: Blackberry PocketMac 4.1.25 / Entourage 2008 - Sync hangs at "Synchornizing Calendar"

Hi,

 

There could be a lot of reasons a sync isn't working. Along with all the other cleanups you did, did you rebuild your Entourage 2008 database?  That is really important to do, because its indexes can get messy and put out bad data. 

 

Beyond that, I'd like to invite you to work with our support reps directly so they can help diagnose what's going on in your system.  It's free here:  http://www.pocketmacsupport.net.

 

Thanks!

---------------
Have a great day!
Anne M.
PocketMac Team
Direct support available for PocketMac for BlackBerry FREE at http://tinyurl.com/RIMsupport
New Contributor
Posts: 3
Registered: ‎12-08-2008
My Device: Not Specified

Re: Blackberry PocketMac 4.1.25 / Entourage 2008 - Sync hangs at "Synchornizing Calendar"

I downloaded a new Blackberry driver (3.1.2) from http://www.pocketmac.com/updates.php?__utma=1.1525097952151570200.1228276482.1228786023.1228787530.3...|utmccn=(not%20set)|utmcmd=(not%20set)|utmctr=blackberry%20pocketmac%20update%20download%20&__utmv=-&__utmk=123950858  and now I can sync my BB Storm, no problem.  The link on the site can be a little misleading.  It looks like the old 3.1.1 file but it actually downloads as 3.1.2.    My problem seems to be related to the 3000+ contacts I have in the address book -- it was choking the sync program.  All is well now.