04-15-2011 06:25 AM
I recently installed blackberry protect on my Bold 9700, it logs in perfectly with my old blackberry ID, i can locate, loud ring and display messages more than fine, but when it comes to backup.. i tried to do a backup from the phone and it went through and said it was done successfuly then when i tried to restore said there were no previous backup, tried it a few times and i even uninstalled protect and downloaded it again, same problem, now i tried to do a backup from the web and again said it was successful and as soon as i refreshed my browser said there were no previous backups !!
thanks in advance
06-04-2011 04:25 PM
08-08-2011 07:50 PM
08-08-2011 07:57 PM
I'll talk with some people would should know about this.
If you don't hear back from me in a couple of days, please PM me and I'll respond with my findings.
10-05-2011 02:34 AM
I recently installed blackberry protect and initially it seemed to work ok, But for a week or I have received 2-3 msgs per day saying the backup had failed. Nothing helped. At about the same time I stopped receiving email notifications but didn't put 2 and 2 together. After reading this thread I deleted Protect and lo and behold my emails tumbled onto the device. I am really unhappy with Blackberry and as soon I am out of this contract will leave. It seems to be very clever but the problems far outweigh the benefits.