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New Member
Posts: 1
Registered: ‎12-31-2012
My Device: style 9670
My Carrier: iusacell

Blackberry Protect - Device Status: ARCHIVED

[ Edited ]

how do you change to active status? i accidently archived my bb

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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry Protect - Device Status: ARCHIVED

You should be able to do that from the Protect site.  Log in at www.blackberry.com/protect and click Manage Devices at the top.

 

 

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New Contributor
Posts: 2
Registered: ‎11-13-2014
My Device: 9790
My Carrier: Airtel

Re: Blackberry Protect - Device Status: ARCHIVED

[ Edited ]
I have the same issue. There is no such place to undo or remove the archive status. My personal email is [mod edit: removed personal info] Kindly say exactly where one could remove that status, because, without that, the data are inaccessible and cannot be restored to that device or to another device.
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