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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-20-2013
My Device: curve 9300
My Carrier: Vodacom SA

Blackberry Protect Does not want to work

I had Blacckberry Protect on my curve 9300 then I activated Blackberry Enterprise Service. After removing BES my Blackberryy Protect does not want to work. I have deleted all the service books relatingg to BES yet it says when I open the Protect app that I'm a BES user. I tried deleting the Protect and re-installed nothing works. Please can anyone assist me to get it working again.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry Protect Does not want to work

Hi fadzie007,

BlackBerry Protect is will not work if you have BES service. If you want to use BB Protect then remove BES and wipe your handheld and then try installing BB Protect.

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