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New Contributor
Posts: 3
Registered: ‎06-08-2012
My Device: Storm 9530
My Carrier: MTN
Accepted Solution

Blackberry Protect - Download Failed!

Hi,

 

I have a BB Storm 9539 OS v5.0.0.328 and on MTN prepaid.

 

I just can't seem to download Blackberry Protect I've tried using both the phone and USB cable.

 

 - Using USB cable - it just hangs on step 2 forever (different internet browsers and different laptops)

- Using phone "907 Invalid COD HTTP Error 404: Not Found"

 

Please help.

 

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Protect - Download Failed!

You need to download it from AppWorld.

 

And, you need to have the BlackBerry Data plan on your mobile account.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 3
Registered: ‎06-08-2012
My Device: Storm 9530
My Carrier: MTN

Re: Blackberry Protect - Download Failed!

Cool stuff 

 

I decided to download and install App World first then I was able to instal BB Protect.

 

All works now.

 

Thank You!

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Protect - Download Failed!

You're welcome.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Visitor
Posts: 1
Registered: ‎06-25-2012
My Device: 8520 curve
My Carrier: mtn

Re: Blackberry Protect - Download Failed!

I do have blackberry App World but it does not wanna open. so I can not download blackberry protect because it fails when I try to download it on google.
New Contributor
Posts: 4
Registered: ‎07-02-2012
My Device: blackberry storm 9530 verizon
My Carrier: Digicel

Re: Blackberry Protect - Download Failed!

Blackberry protect keeps failing when I try to download it and I'm stil unable to access app world