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New Contributor
Posts: 3
Registered: ‎08-14-2012
My Device: Bold 9700
My Carrier: O2

Blackberry Protect - Phone Crushed

I recently had my phone crushed after falling out of my bag when cycling home.

 

I used Blackberry Protect to guard against something similar to this happening but how would I look to get all the contact information stored back?

 

Any help would be greatly appreciated, thanks.

Posts: 94,471
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Protect - Phone Crushed

Once you've replace it with another BlackBerry, and login with the same BlackBerryID to restore that data to the new device.

 

Sorry for your loss... Smiley Sad

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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New Contributor
Posts: 3
Registered: ‎08-14-2012
My Device: Bold 9700
My Carrier: O2

Re: Blackberry Protect - Phone Crushed

Thanks for the information.

 

Is there no way to get hold of the data without a blackberry? I'm currently using a friend's old phone before I find a replacement and I'd like to have at least some of the contact details in the meantime.

 

Cheers.

Posts: 94,471
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Protect - Phone Crushed

There is no way. The data is secured "in the cloud" for restoration only to a BlackBerry device.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code