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Contributor
Posts: 11
Registered: ‎06-30-2013
My Device: 9900 Bold
My Carrier: Vodacom

Blackberry Protect Restore from Older Website Back-up Version

Good morning,

I need to restore my phone from a back-up that I can see on the blackberry protect website - it is an older version than that which appears on my phone. Please advise what steps I need to follow to effect this please?
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry Protect Restore from Older Website Back-up Version

Hey BBUON,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to restore data from a backup file in BlackBerry Protect: www.blackberry.com/btsc/KB25063

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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