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New Contributor
Posts: 3
Registered: ‎06-17-2011
My Device: Torch 9800, Bold 9700
My Carrier: Mobily, STC

Blackberry Protect - The BlackBerry ID service is temporarily unavailable

I dont know what is going wrong. The ID and password are correct, and I have 1 GB service plan.

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Protect - The BlackBerry ID service is temporarily unavailable

[ Edited ]

According to your location, it could be just that... temporarily unavailable.

 

How long has this been the error, and has it ever worked correctly to connect for you?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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New Contributor
Posts: 3
Registered: ‎06-17-2011
My Device: Torch 9800, Bold 9700
My Carrier: Mobily, STC

Re: Blackberry Protect - The BlackBerry ID service is temporarily unavailable

I live in Saudi Arabia, could it be because of my location???

I'm finding this error since I installed BB protect, and it has not ever worked with me.

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Protect - The BlackBerry ID service is temporarily unavailable

Hmm, I think I've read other users say it's working Saudi Arabia.

From the BlackBerry Protect website:


Supported Countries

All countries except:

Indonesia
South Korea
United Arab Emirates


 

  • I would suggest that you delete it from Options > Advanced > Applications > Add-on.
  • And resinstall Protect from AppWorld.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎06-17-2011
My Device: Torch 9800, Bold 9700
My Carrier: Mobily, STC

Re: Blackberry Protect - The BlackBerry ID service is temporarily unavailable

I did what you asked me to do, but I still get the same message Smiley Sad