04-30-2013 09:12 AM
I had to reinstall the software on my blackberry Curve 8520 because I was having problems with my address book (all my contacts had been erased) and i kept getting this uncaught exception java.lang.nullpointerException warning. So i came on the forum found some advice that said re-install.
So i re-installed the software I backed-up the data on my desktop & blackberry protect. It all went well. But when i wanted to restore contacts i had lost a few days ago I found that my blackberry protect back-ups had also been wiped. The only back-ups that were present were from when I first got my phone and from today.
What has happened to all my back-ups? Can i even get them back? What the heck is the point of blackberry protect if it is just going wipe everything clean?
04-30-2013 05:32 PM