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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-18-2012
My Device: Bold 9700

Blackberry Protect is not backing up Password Keeper data

I have Password Keeper installed and running on my Blackberry Bold 9700. I've checked the web site for PK and it is backing up my device data and everything is fine ... except there is no Password Keeper data. 

I opened up Blackberry Protect on my device, selected options, and double checked that Password Keeper data is selected from the list to be backed up. But when I check the backup summary on the Blackberry Protect web page, the data list shows:

  • Address Book
  • Browser
  • Bookmarks
  • Browser Folders
  • Calendar
  • Memos
  • SMS messages
  • WLAN profiles

Any ideas how I can get Password Keeper data to back up?