10-20-2013 06:06 PM
Hi, I recently changed my plan but during that process my whole phone was whiped. I used to have BBM and other Blackberry services on my old plan but now I do not so I can not log into Blackberry Protect on my phone. Is there anyway for me to get the backup files so I can have back my files on my phone?
10-20-2013 10:36 PM
You must have BIS data plan or for you to have access to applications such as BBM and Blackberry Protect
If you have no data plan you can not access these applications and you can not make a restoration with Blackberry Protect.
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