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BlackBerry® OS Smartphones

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Posts: 2
Registered: ‎08-23-2012
My Device: Bold 9780
My Carrier: du

Blackberry Protect

hi 

i just uninstalled and re installed the blackberry protect app becaust the previous one wasnt backing up the phone but the upgraded software gets stuck when its connecting to the blackberry protect service but there is no outcome i want to back up my phone can someone please tell me how i can do this .