09-29-2012 09:12 PM
I am trying to retreive my data, but when I select "My Data" the screen flashes to a list of backups then jumps back to the "My Device" screen in about a second. How do I then get to restore my data?
09-29-2012 11:23 PM
Try a battery pull. With your phone powered on, remove the battery then replace it.
Let us know if that helps you.