03-13-2013 10:30 AM
I bought theis brand new unlocked phone...
I am on the BELL network here in Canada
There is no option to send a picture message or really anything other than basic SMS
I cannt receive anything along those lines either???
My package includes picture and video messaging but it is going to waste as I cannot do anything with it
03-13-2013 11:07 AM
Hi and Welcome to the Community!!
With BlackBerry, MMS (that's what "picture messaging" technically is) is enabled by delivery to the BB of specific Service Books for it. To get those, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.