Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎04-20-2013
My Device: Storm 9500
My Carrier: Flipkart

Blackberry Storm 9500 not switching ON

I bought the phone online through Flipkart.com about 18 months back. The phone has been giving me trouble ever since i bought it as the battery was running out very fast. I upgraded the OS to v4.7 but no benefit was observed. I have changed the battery twice already with the latest battery not more than a month old. The latest problem is that the phone is not getting switched on with the red LED glowing continuosly. This problem happened on some occassions earlier also, but the phone would switch on after about 8-10 attempts, this time it just fails to do so. The phone has never been repaired, so i fail to understand what the problem could be. Could somebody help  me.

Highlighted
Hall of Famer III
Posts: 57,545
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Storm 9500 not switching ON

Hi and Welcome to the Community!

Given all that you describe, I would deduce a hardware issue, for which no amount of internet-distance diagnosis nor OS/Software level fixes can be of any use. Only in hand evaluation by a qualified BB hardware technician can give you a proper diagnosis and estimate.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................