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New Member
Posts: 1
Registered: ‎01-11-2012
My Device: Blackberry bold 9780
My Carrier: Vodafone

Blackberry Torch 9800 Physical damage (4 keys)

Hi All,

 

I got 2nd phone, as above. I haven't use for a while but now has problem (probably bang, or droping or something)

 

On screen slider are few keys.. Green, Middle and Red which are not working anymore. As well in top corner key for locking device. All the rest working fine, keyboard, screen etc

 

In local mobile repair centre they quoted me first £90 then £110 for repair, claiming the whole sliding part has to be replaced (keys, screen and rest).

 

I wonder if there is any way to diagnose the problem (could be keys, or connectors or ...) which could be only replaced. It is lot of money to repair 4 keys.

 

Looking forward for some answer or tips which could help me.

 

Cheers

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Torch 9800 Physical damage (4 keys)

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.

 

Is there any chance... a sweaty gym locker, sweaty pants while running?



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Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Blackberry Torch 9800 Physical damage (4 keys)

is possible a loose connection too.

 

there are some videos on youtube to take them apart if you have that talent to tinker

 




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New Contributor
Posts: 4
Registered: ‎01-30-2012
My Device: blackberry torch 9800
My Carrier: 5000

Re: Blackberry Torch 9800 Physical damage (4 keys)

Lcd screen damaged m looking for place to replace my 9800
Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Torch 9800 Physical damage (4 keys)


ntokozok wrote:
Lcd screen damaged m looking for place to replace my 9800


Where do you live? Looking for a 3rd party to fix it?

 

 




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New Contributor
Posts: 4
Registered: ‎01-30-2012
My Device: blackberry torch 9800
My Carrier: 5000

Re: Blackberry Torch 9800 Physical damage (4 keys)

Newcastle
Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Torch 9800 Physical damage (4 keys)

Newcastle, New York?

 




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New Contributor
Posts: 4
Registered: ‎01-30-2012
My Device: blackberry torch 9800
My Carrier: 5000

Re: Blackberry Torch 9800 Physical damage (4 keys)

Newcastle! South africa
Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Torch 9800 Physical damage (4 keys)

found this on google, I have no idea how they are.

 

http://www.blackberryrepairs.co.za/

 




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BESAdmin's, please make a signature with your BES environment info.


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Highlighted
New Contributor
Posts: 4
Registered: ‎01-30-2012
My Device: blackberry torch 9800
My Carrier: 5000

Re: Blackberry Torch 9800 Physical damage (4 keys)

Thank you,