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New Contributor
Posts: 3
Registered: ‎07-02-2013
My Device: Blackberry Torch 9800, made in Mexico 4
My Carrier: Zong Pk, China Mobile

Blackberry Torch 9800 Start Rebooting itself during call, without call any time :(

i saw on internet there is no fix for it Smiley Sad many people having this problem and just geting replacement is the fix Smiley Sad

so there is no fix .. but i came here  bcz i can not see my baby phone die  Smiley Sad i love my blackberry torch i need help to save its life

i do nothing i simple use sim card and make calls n sms ( no bes no bis  no internet subscriptions no enterprise server no anything big just CALL / SMS  bcz i m not able to afford al big things)  . even its al the time packed in a box and very less i use it  .. now i took it for 2 days and in 2nd day i got this problem of reboting itself during call, during sms , or with out using anything....

i m a very very very poor  man  its once in my life tht i got blackberry device i can not able to hv it agian every Smiley Sad

i am educated man i hv seen that blackberry is a great thing but this  rebooting bring heart attack to me Smiley Sad i m so un hapy very very sad Smiley Sad i love BLACKBERRY  where all world talks about IPHONE  .. please  blackbery users or BLACKBERRY  COMPANY TEAM   help me saving my blackberry life.... i was planned to use my blackberry next 10 years Smiley Sad  help me 

 

 

Contributor
Posts: 25
Registered: ‎06-20-2013
My Device: Bold 9900
My Carrier: June - 2012

Re: Blackberry Torch 9800 Start Rebooting itself during call, without call any time :(

Is this problem continues after phone reset ??

 

I am not sure but you can try this if you can't do this. Might be some bug there that only effects particular on your cell.

New Contributor
Posts: 3
Registered: ‎07-02-2013
My Device: Blackberry Torch 9800, made in Mexico 4
My Carrier: Zong Pk, China Mobile

Re: Blackberry Torch 9800 Start Rebooting itself during call, without call any time :(

+did hard reset
+perfect old backup restored
+drained battery and recharged back
+media card out
+many more things
have dont everything i can think of but same problem Smiley Sad
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Blackberry Torch 9800 Start Rebooting itself during call, without call any time :(

Reload your OS or update it.

 

See this article:

Thanks.

Good luck!



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If your issue has been solved, please resolve it by marking "Accept as Solution"



New Contributor
Posts: 3
Registered: ‎07-02-2013
My Device: Blackberry Torch 9800, made in Mexico 4
My Carrier: Zong Pk, China Mobile

Re: Blackberry Torch 9800 Start Rebooting itself during call, without call any time :(

the os upgrading and refreshing every thing i hv seen on internet now working for people and i m not going to do any upgrade with device... bcz i am scared tht  if i upgrade my    internet and service books wil fly away . im using it as it is .  Smiley Sad . well its working and i love my blackberry  even it is simple and old os Smiley Happy  bcz IT IS BLACK BERRY  the most sensible device in the world Smiley Happy 

 

 im here with a good news that
 MY PROBLEM IS FIXED ... THANKS TO GOD NON ELSE Smiley Happy

 hv done a few things  and  done Smiley Happy

after restarting problem it got 1 more problem of continous sending messages. and dont know which app sending it.. both data arrows  stick on .  ahh  so sad

i try so much and  then i got fix both problems my BLACKBERRY  IS SAFE NOW : )

but can any one tell me

if i update my os   which is  6.0.0.247  to  the latest one  6.0.0.2000+    which things this wil change ?  it wil effect my internet / browser /  service books  ?  which things wil fly away ? 

 

Highlighted
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Blackberry Torch 9800 Start Rebooting itself during call, without call any time :(


if i update my os   which is  6.0.0.247  to  the latest one  6.0.0.2000+    which things this wil change ?  it wil effect my internet / browser /  service books  ?  which things wil fly away ? 


Back up your files before doing an OS update. Nothing to worry if you have a backup files on your computer.

 

Good luck!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"