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New Contributor
Posts: 3
Registered: ‎01-25-2013
My Device: Blackberry Torch 9860
My Carrier: AMC

Blackberry Torch 9860 keeps rebooting when SIM card inserted

Hi,

 

My Blackberry Torch 9860 was working fine for 11 month. Yesterday when I turned it on it rebooted at the moment it was searching for the Mobile Network. The Mobile Network Selection mode is set  Automatic.

I took the SIM card off and turned the mobile on without a SIM card on it, and it worked fine. At the moment I put the SIM card on, it keeps rebooting.

 

Please help me!!!

 

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Torch 9860 keeps rebooting when SIM card inserted

First thing I would do is to get a FREE SIM swap from your mobile provider.

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New Contributor
Posts: 3
Registered: ‎01-25-2013
My Device: Blackberry Torch 9860
My Carrier: AMC

Re: Blackberry Torch 9860 keeps rebooting when SIM card inserted

I tried it with two other SIM cards and it doesn't work with them neither Smiley Sad

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Torch 9860 keeps rebooting when SIM card inserted

But it works fine with a SIM card inserted?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎01-25-2013
My Device: Blackberry Torch 9860
My Carrier: AMC

Re: Blackberry Torch 9860 keeps rebooting when SIM card inserted

No, it works fine when the SIM card is NOT inserted

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Torch 9860 keeps rebooting when SIM card inserted

All SIM cards are not the same.

 

Get a free SIM card exchange from your mobile provider... not a buddy.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code