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02-15-2011 08:45 AM
Hi there, I have my BB Torch since 2 days now, but im having some problems with the application Whatsapp.
I downloaded it, filled my phone number in and its working perfectly fine for about 10 minutes. But when im not using whatsapp for about 30 min and i want to send a message to someone, i get the red clock infront of the message and i cant use the application anymore cuz it wont send or receives messages, and my friends say im not even online on it.
Now, when i reinstall Whatsapp, it works for 10 min again, and then everything goes all over again with the red clock messages.
So my question is, what can i do about this, because its a great App.
PS. im using Vodafone with full blackberry internet.
Best Regards, Rick Wijngaard.
Solved! Go to Solution.
02-15-2011 09:23 AM
I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.
Soft reboot :
1) Hit the three following keys at the same time :
- Right Shift
2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.
02-15-2011 09:53 AM
Hard reset did not work either..
It is so weird, because blackberry messenger and MSN messenger everything works perfectly, but many friends of mine use whatsapp...
I really hope someone has a solution for me.
02-15-2011 12:03 PM
Hi Rickoz !
I had the same problem on my BB Bold 9700. Today I found an issue which worked for me :
Install this version of WhatsApp :http://beta.whatsapp.com/ota/ (enter this URL in your browser mobile)
I hope it will solve your problem ! (I triy to solve it since few month).
03-26-2011 12:14 PM
Definitely alot of people will benefit from your post. Thanks alot..I've just dlded the app haven't had any probs so far but see how it goes - I'll defo post here later..
06-23-2011 12:58 PM