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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-30-2013
My Device: Blackberry 9630
My Carrier: Tata Docomo

Blackberry Tour 9630 problem

I am using a Tata Docomo sim card with blackerry internet services, but i am unable to register the host"HRT", and neithe the edge is coming in capital letters , i tried to hard reboot several times,but its not working.

previous to this the services as quite fine,but last 10 days i am facing the problem while using the blackberry internet services.

i spoke to customer care of Tata Docomo they told me its a dual band phone and get it converted to cdma from gsm.


please help me to resolve the problem

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Blackberry Tour 9630 problem

Hi BornSmartBani and welcome to the BlackBerry Support Community Forums!


If you are not getting EDGE in capital letters, this indicates that you are not connected to your wireless provider's mobile network, and thus, the Host Routing Table will not populate.  If you would like to send me your PIN via Private Message, I can verify if the correct BlackBerry services have been enabled.






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