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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-13-2009
My Device: Not Specified

Blackberry Web Update - Application Loader Automatic Backup file

A week ago I updated my blackberry here: http://na.blackberry.com/eng/update/.

An application loader loads and automatically updates your blackberry.

I selected that it should backup all of my files. When I did this, an automatic backup file was created in my documents on the C drive. This backed up my entire blackberry. After the update completes and restores all the personal data from the backup file, the file automatically gets removed from the My Documents folder and disappears into thin air. Yesterday my Blackberry crashed and I lost everything. Does anyone know how I can find/use the backup file that was created a week ago to restore the contents on my new blackberry? I cant find this IPD file anywhere on my computer.