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New Member
Posts: 1
Registered: ‎11-05-2012
My Device: 9780 - Bold
My Carrier: Vodacom

Blackberry White Screen - Help!

Dear All

 

Please help, my blackberry '9780 bold' fell then its only showing white screen.

 

rgds

Mjakes

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry White Screen - Help!

Hi Mjakes

 

Welcome to BlackBerry Support Community Forums

 

 

If  device fall from a height it can cause severe damage to our BlackBerry Device.Meanwhile try a Battery Pull Restart like this device POWERED ON remove the Battery wait for a min. then reinsert it back ,wait till our device takes a long reboot , see if that helps.

 

If not then please try this Knowledge Base :

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software.

 

 

 

Prince

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