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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎04-10-2013
My Device: 8310
My Carrier: AT&T

Blackberry World Store issue

When I try to setup Blackberry World Store I am getting an error message. I have the browser plug-in installed on my laptop & when I try to connect my BB in step 2, I get a message saying the device radio is not on. The BB is on & the radio appears to be working. Any ideas on how to fix the issue?

 

I have an 8310 & the carrier is AT&T.