12-04-2013 05:59 PM
Today I received my new Blackberry Q10 and after setting up I was offered a OS 10 software update (10.2.0.429). Since updating I haven't been able to access Blackberry World. I've tried accessing it through the Blackberry World icon and the games icon and it simply won't open. It starts to open and then just shuts down and returns to the main screen. I've attempted to download Blackberry App World from the internet but to no avail.
Not sure if I'm struggling because my old BB was a Curve 8520 and the Q10 is obviously very different. Please help, I'm desperate to download angry birds!!!
12-04-2013 06:10 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful!
Good luck and let us know!
VIA | sdgardne
12-04-2013 06:47 PM
12-09-2013 03:11 PM
I've had no joy resolving this issue. I can't help but think I'll just have to wait until the next update! Not ideal though.
Hope you get it sorted. Let me know if you do.