07-20-2008 10:45 AM
Brand new Blackberry Curve, less than a week old. Everything seemed fine until this morning, when I looked over at it sitting on it's cradle. I picked it up to see if I had any messages and... nothing. No lights, no screen, just sitting there black and "dead" like it was still asleep. I pressed buttons all over it, and nothing.
I finally had to open up the back, pull out the battery and reseat it, then wait forever while a little hourglass sat on the screen, and finally it booted up.
Is this a common occurrence? Is it a hardware issue? Software issue? Should I start looking for a replacement?
07-20-2008 02:57 PM
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07-20-2008 09:45 PM
Thank you both for this Forum Q&A. That exact same thing happened to me this weekend on a 6 week old Curve and I was totally panicked because I was visiting friends for 3 days and away from my computer, etc. The moment I got home I found this site and found this forum and found this Q&A. After having read your messages, I did take out and reinsert the battery and, for now, its working again. But I will monitor the device and if it happens again I will call the Rogers store where I got it from. Thanks again.