09-03-2011 11:45 AM - edited 09-03-2011 11:47 AM
I am a 'newbie' with Blackberry's and for some reason I'm having trouble with ap world. It asks me to download an update then asks me to enter my E.mail and password but I made some kind of a mistake when I created my password so then I go to 'Forgot password' but then I get 'An error has occurred please try again later' so I need a solution to this please my phone is the 9300
Solved! Go to Solution.
09-03-2011 04:00 PM
Hi and welcome to BB support forum.
Check this article you can find solution here. KB24127
From a computer, visit www.blackberry.com/blackberryid
Click Reset your password
Complete the instructions on the screen
Go to your original Blackberry ID email from firstname.lastname@example.org and click on the "Delete ID" link.
Confirm the deletion of your BB ID account.
Now, go to www.blackberry.com/blackberryid and simply create a new BB ID using the same email address you originally used, with a new password and secrete question.
09-03-2011 08:24 PM
Thank you for solving this problem for me but now when i try to access Blackberry aps I get a message saying 'BAW is having trouble connecting to the BAW server. Verify your network connections and try again
09-04-2011 02:21 PM
09-05-2011 03:09 PM
I have done everything from setting up my BIS and registering my Blackberry via host routing table but I can't use Blackberry Messenger. When I invite contacts it just says 'pending......' The people I try to invite try to invite me also but I still have the same