03-05-2013 11:39 AM
03-06-2013 05:43 AM
I've forgotten my password the phone prompted me to type in blackberry and is now saying one more try and phone will be reset. I've phoned t mobile and they sent me a link to follow to my email address to reset password I've done this and realised my email account livemail no longer exists. Is there anything else I can do don't want to lose a years worth of content on my phone I.e phone book pictures contacts
Welcome to BlackBerry Support Forums
If you're asking for device password that you set on your device then on that situation None can help you except yourself not even T-Mobile or even BlackBerry , So in that situation email that T moble sent will not work ,You have to enter the correct password that you set or have start all over again , if you have a previous backup then you can restore your data from those backup.