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New Member
Posts: 1
Registered: ‎08-03-2013
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER' 80002

I´ve tried so many times but nothing works.. I really like this phone bue without the apps that I like I cant really used that well 

Pleasy help me!! Smiley Frustrated

New Member
Posts: 1
Registered: ‎11-19-2014
My Device: Z30 smart phone
My Carrier: Airtel

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

Hello, I have a Z30 and am having the same problem. I've tried changing my clock from manual to automatic several times, unencrypted my device and the media device, rebooted several times but the problem persists. And because of that, I can't update anything. Help.
New Contributor
Posts: 5
Registered: ‎12-29-2012
My Device: 9220 curve 2012
My Carrier: blackberry

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

I have recently installed blackberry application world in 9220 curve OS7.1. When try to open it shows UPGRADE your current version then I pressed UPGRADE. Error shows followingTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: javax.servlet.ServletException: javax.servlet.jsp.JspException: Problem accessing the absolute URL "http://www.blackberry.com/app_includes/mobileapps/appworld/appworld_header_en.html". java.net.ConnectException: Connection refused
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:521)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:397)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1085)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:239)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:302)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.rim.webservices.apps.InstantMessenger.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:37)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
root cause

javax.servlet.ServletException: javax.servlet.jsp.JspException: javax.servlet.ServletException: javax.servlet.jsp.JspException: Problem accessing the absolute URL "http://www.blackberry.com/app_includes/mobileapps/appworld/appworld_header_en.html". java.net.ConnectException: Connection refused
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:846)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspService(new_005fmobile_005flayout_jsp.java:229)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1085)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:239)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:302)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.rim.webservices.apps.InstantMessenger.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:37)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
root cause

javax.servlet.ServletException: javax.servlet.jsp.JspException: Problem accessing the absolute URL "http://www.blackberry.com/app_includes/mobileapps/appworld/appworld_header_en.html". java.net.ConnectException: Connection refused
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:846)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779)
org.apache.jsp.WEB_002dINF.pages.mobile.entry_jsp._jspService(entry_jsp.java:142)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(Unknown Source)
org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(Unknown Source)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspx_meth_c_005fimport_005f0(new_005fmobile_005flayout_jsp.java:681)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspx_meth_c_005fif_005f1(new_005fmobile_005flayout_jsp.java:649)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspService(new_005fmobile_005flayout_jsp.java:192)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1085)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:239)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:302)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.rim.webservices.apps.InstantMessenger.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:37)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
root cause

java.net.ConnectException: Connection refused
java.net.PlainSocketImpl.socketConnect(Native Method)
java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
java.net.Socket.connect(Socket.java:520)
java.net.Socket.connect(Socket.java:470)
sun.net.NetworkClient.doConnect(NetworkClient.java:157)
sun.net.www.http.HttpClient.openServer(HttpClient.java:388)
sun.net.www.http.HttpClient.openServer(HttpClient.java:523)
sun.net.www.http.HttpClient.<init>(HttpClient.java:231)
sun.net.www.http.HttpClient.New(HttpClient.java:304)
sun.net.www.http.HttpClient.New(HttpClient.java:321)
sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:813)
sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:765)
sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:690)
sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:934)
org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireReader(Unknown Source)
org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(Unknown Source)
org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(Unknown Source)
org.apache.jsp.WEB_002dINF.pages.mobile.entry_jsp._jspx_meth_c_005fimport_005f0(entry_jsp.java:313)
org.apache.jsp.WEB_002dINF.pages.mobile.entry_jsp._jspx_meth_c_005fotherwise_005f0(entry_jsp.java:281)
org.apache.jsp.WEB_002dINF.pages.mobile.entry_jsp._jspx_meth_c_005fchoose_005f0(entry_jsp.java:198)
org.apache.jsp.WEB_002dINF.pages.mobile.entry_jsp._jspx_meth_c_005fif_005f0(entry_jsp.java:164)
org.apache.jsp.WEB_002dINF.pages.mobile.entry_jsp._jspService(entry_jsp.java:113)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(Unknown Source)
org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(Unknown Source)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspx_meth_c_005fimport_005f0(new_005fmobile_005flayout_jsp.java:681)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspx_meth_c_005fif_005f1(new_005fmobile_005flayout_jsp.java:649)
org.apache.jsp.WEB_002dINF.layout.new_005fmobile_005flayout_jsp._jspService(new_005fmobile_005flayout_jsp.java:192)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1085)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:239)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:302)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.rim.webservices.apps.InstantMessenger.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:37)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
note The full stack trace of the root cause is available in the JBossWeb/2.0.1.GA logs.

JBossWeb/2.0.1.GA
What should I do?
New Member
Posts: 1
Registered: ‎07-10-2015
My Device: Blackberry classic
My Carrier: Vodafone Australia

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

Hi I'm new to the forum.

I too have the same issue, tried updating my apps and it keeps 

saying 'Error Occured Processing Your Request'. Tried all the suggestions

in the post and still not luck. Anyone managed to resolve the matter??

 

Cheers

New Member
Posts: 1
Registered: ‎07-10-2015
My Device: blackberry 9930
My Carrier: MTN Nigeria

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

Pls I am having problems downloading appworld for my BB9930 anytime I try to download or upgrade it shows error. Any solution?
New Contributor
Posts: 2
Registered: ‎02-08-2016
My Device: Q10
My Carrier: glo

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

My BBQ10 keeps showing " An error has occurred and blackberry world must close. Try waiting a few minutes and then reopen blackberry world". Can't access my blackberry world, pls help. Have done everything on dis forum.
New Contributor
Posts: 2
Registered: ‎02-08-2016
My Device: Q10
My Carrier: glo

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

My BBQ10 keeps showing " An error has occurred and blackberry world must close. Try waiting a few minutes and then reopen blackberry world". Can't access my blackberry world, please help. Have done everything on the forum.
Elite I
Posts: 6,716
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

@cyndykingz Your having done everything on the forum doesn't tell anyone what you have done. Should someone suggest one possible solution and another to have you respond tried that?

Here is the BlackBerry KB on that error....

http://support.blackberry.com/kb/articleDetail?articleNumber=000036290&language=English
- Ira
Elite I
Posts: 6,716
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

@cyndykingz Also se this thread.....

https://supportforums.blackberry.com/t5/BlackBerry-Passport/BB-App-World-quot-Must-Close-Now-quot-on...

Read the whole thing and note that the BlackBerry World recovery tool fixed that user's problem with this error.
- Ira