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New Contributor
Posts: 2
Registered: ‎05-31-2012
My Device: 9220
My Carrier: vodafone
Accepted Solution

Blackberry apps world

I recently bought  n=blackberry curve 9220. But whenever i open app world it gives me an error message that

"There is an issue with the blackberry apps world. please close it."

 

What to do???

 

sheenam

Hall of Famer III
Posts: 57,239
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry apps world

Hi and Welcome to the Community!

 

Normally, the exact error message is more useful for searching, but here is a KB that discusses what perhaps might be the exact error you are receiving:

  • KB24457 "There is an issue with BlackBerry App World. BlackBerry App World must now close" appears and BlackBerry App World closes unexpectedly

 

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.

 

Beyond that, since you just recently bought your 9220, have you already fully activated your BIS-level data plan from your Carrier? A BIS-level data plan is required to access the BB-proprietary services, of which AW is one.

 

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎05-31-2012
My Device: 9220
My Carrier: vodafone

Re: Blackberry apps world

Hi!

I just update my blackberry app world and now its working.

 

Thanks for your support!!

Highlighted
Hall of Famer III
Posts: 57,239
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry apps world

You are most welcome...enjoy!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................