04-12-2013 12:54 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
From your post, it is not clear...so I suggest this test sequence:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully that "new" and "known good" are not the same thing...while rare, a new battery can be defective. The best test is to find someone with an identical BB (and no issues) and trade batteries to see what happens.
Good luck and let us know!