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322
New Contributor
Posts: 3
Registered: ‎08-20-2012
My Device: blackberry curve 8520
My Carrier: orange

Blackberry blank no life 12 months 2 weeks old!

My Blackberry curve 8520 is the first blackberry l have owned its just 12 months and 2 weeks old on pay as you go with orange. It just went blank no life at all, tried to charge it but it was still blank. The orange shop have just said hard luck you are 2 weeks out of warrenty, nothing you can do. I loved this phone but feel it they only last 12 months is it worth buying another.

Posts: 95,153
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry blank no life 12 months 2 weeks old!

Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.

 

Do you see ANY red blinking LED or ANYthing on the screen?



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322
New Contributor
Posts: 3
Registered: ‎08-20-2012
My Device: blackberry curve 8520
My Carrier: orange

Re: Blackberry blank no life 12 months 2 weeks old!

Thanks for reply will try that. No lights at all. Have tried a friends battery in my phone but that made no difference.

Posts: 95,153
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry blank no life 12 months 2 weeks old!

The ondevice battery is deeply discharged. It must be brought back to life, usually as instructed above.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
322
New Contributor
Posts: 3
Registered: ‎08-20-2012
My Device: blackberry curve 8520
My Carrier: orange

Re: Blackberry blank no life 12 months 2 weeks old!

Tried charging as you suggested many times over the last week, at one point the red light came on for a second then went off. No luck in it rebooting itself. So looks like its hard it! Thanks for the suggestion anyway.